Referral Manual

NSW Ombudsman

Type Service
Description An independent and impartial service that manages complaints about agencies and services (including government).
Cost / Referral Free

Use our online complaint form to submit complaints or refer to other agencies that maybe able to assist you.

Hours: 9am-12pm and 1-4pm, Mon to Fri
Phone: 02 9286 1000 or 1800 451 524 
Translating and Interpreter Service (TIS): 131 450
National Relay Service for Deaf and hard of hearing:

  • Speak and Listen users phone 1300 555 727 then ask for 02 9286 1000.
  • NRS Internet relay users connect then ask for 02 9286 1000.
Suggested links Advocacy Complaints