Blood and Body Fluid Exposure Info Service

The Blood and Body Fluid Exposure (BBFE) Info service
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‍Ph: 1800 804 823

‍We are staffed Monday to Friday from 9am to 7pm.
Outside these hours please use this web-based self-assessment tool and recommended occupational exposure policies and references.

This service is for NSW based healthcare workers (HCW), paramedical workers and emergency services workers who sustain a needlestick injury and/or experience occupational exposure to blood or body fluids during the course of their work duties. The service was formerly called the NSW Blood and Body Fluid Exposure Phoneline and prior to that, the NSW Needle Stick Injury Hotline.

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For Health professionals

The BBFE is not designed for the general public. Members of the public who sustain a needlestick injury or blood/body fluid exposure are advised to seek an assessment from their general practitioner, a medical centre or the Emergency Department of their local hospital.

This is not a reporting or surveillance service.

The BBFE self-assessment tool and information are designed by clinical consultants who specialise in the management of potential exposures to body fluids and needle stick injuries with a focus on the management of blood-born viruses such as HIV, Hepatitis B and Hepatitis C.
The information provided follows the NSW Health Policy Directives and National guidelines.
The BBFE does not replace workplaces management protocols of occupational exposures. Its aim is to supplement and provide support information alongside existing local systems addressing occupational exposures. If you have any further concerns about a potential exposure it is recommended you contact your local infection control, staff health team, GP or emergency department of a public hospital.