Contact us today

Helpline open 9am to 7pm, Monday to Friday (excluding public holidays)

Call 1800 451 624

This service is within New South Wales only.


Outside operating hours, please call HealthDirect on 1800 022 222

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The SHIL helpline provides

  • Specialist support for health professionals
  • Anonymous & nonjudgmental information for the NSW general public

Chat online with a nurse

Start a chat for quick advice, support, or direction to the right service. Just click the chatbot icon in the bottom right of your screen to get started.

A chat button with a message from Nurse Nettie, saying "How can we help?"

Contact these services for more help